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Big Building Blocks Farm Animal Set

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Shopping tips

1. Compatibility:Perfect compatible with Major Brand Particles Block Toys.
2. Material: Non-toxic, odorless, harmless ABS.
3. Package: We take off the original box just to save shippment charge for our customers.
4. Quality: Our goods are brand new, If the received goods cannot be used normally, please do not worry, please contact us in time, we will have a better solution.
5. Color: Because the factory produces different batches, some blocks cannot be fixed to provide a specific color. So will be shipped in random colors, if you like a specific color, please leave a note in the order, we will try our best to meet the demand.

* There are many types of items, if you need to buy many items, you can add the items to the shopping cart one by one, and finally submit the order together. We will pack all the items in one package.

* Low-priced orders cannot use the official fast logistics, so the goods usually take a long time to be delivered. It is recommended to take a look at other items in our shop when buying. If there is a demand, you can buy them at the same time, so that we can use safer and faster logistics to transport the goods for you.

 

For these small items,which are of low price.Please add the items you want to the cart first.

Correct!!!

If you want to buy many items once time,please help to add the items you want to the cart,and pay it together.Then we will combine all your items together in a parcel,with a suitable logistics.

Wrong!!!

If you want to buy many items once time,but pay it directly,one by one separately.So that we can not combine your orders,they will be sent out one by one separately,may be not the most suitable logistics.

 

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1.SHIPPING. (Except some countries and APO/FPO).

2.Orders processed timely after the payment verification.

3.Please make sure that the ADDRESS is correct.(don’t forget to fill in the full name) 

4.Standard Shipping time:

Shipping time is only estimated. If not get item after 60 days, please contact us for solve.

5.Due to the impact of weather and local customs and other political factors, the delivery period will be extended, please inform us,we will help you extend the delivery period.

Thank you for your cooperation.

1.Your satisfaction is our final goal.

2.Please do contact us before leaving a Neutral or Negative feedback. As a serious and responsible seller, we will try our best to solve your problem. Your comment is very important in our business success. If you are satisfied with your purchase and our service, please take a minute to leave us a positive feedback with an overall Detailed 

Selling Rating (DSR) of 5 Star.

 

Shipping

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Vacation Dreams (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://montegaby.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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